Woodlands Estate Agents


If you decide to take the route of letting your property then employing a good agent can make all the difference. Putting your property up for rent is increasingly common in the current economic climate and we provide a fantastic service to protect the interests of each party involved.

We work hard to only provide the best quality housing for the best quality tenants on the market. Our wide range of letting services has been carefully created to ensure that you are provided with complete assistance and support.

Company Lets £540.00 inc. VAT
Tenant swap during tenancy £50.00 inc. VAT per tenant
Change of tenancy terms including rent due date £50.00 inc VAT per change
Late rent payment 3.75% of each month’s rent that is late
Pet Premium £50 inc VAT per month for one pet and £10 inc VAT per month for each additional pet

If the tenant loses their keys or locks themselves out and keys or fobs need to be replaced the tenant will be responsible for the cost of the keys and reasonable expenses incurred by the agent/landlord.

If your circumstances change and you request an early termination of the tenancy this will strictly only be granted at the discretion of the landlord/agent. The tenant will be responsible for the costs and losses incurred to the landlord/agent which may include rent due for the remaining period of the tenancy and any other costs associated with the running of the tenancy.

Let only 10% +VAT for term on the tenancy
Rent Collection 12.5% +VAT per month
Full Management 15% + VAT per month
Tenants deposit scheme £58 incl VAT
Property inspections £25 incl VAT
Administration £120 incl VAT
Renewal fee £150 incl VAT

For managed and rent collection services a charge of £32.50 inc VAT will apply per month for the first 12 months of any new tenancy which covers, references, AST, section 21, deposit negotiation and the first renewal.

Feel free to speak to a member of staff if you have any further questions.

When you are looking to rent a property it’s important to find an agent with good local knowledge and a stock of quality properties. Our staff will listen to your specific requirements and provide the best value property for you.

At Woodlands we will always provide up to date information and be on hand to answer your queries.

When renting through Woodlands, you can be assured of the highest quality in service and professionalism. We are ARLA bonded with ARLA trained staff and your deposit will be protected in the Tenant Deposit Scheme.

So if you are thinking of renting, then think of Woodlands first. Pop into one of our high street offices for more information on the properties we have available!

Before the tenancy:

When you select a property, you will be asked to provide information of your current employer and current/previous landlords where applicable. Upon receipt of satisfactory references and a completed credit check, we will then be ready to draw up the agreements. Please make sure that you have contacted any utility suppliers at least three days prior to you moving in, in order to have a smooth connection.

Commencing and during the tenancy:

You will then be asked to make an appointment to visit the office to complete the paperwork. 

Please check the property against the inventory thoroughly to avoid any disputes at the termination of the tenancy. Please make the agent or the landlord aware of anything that needs attending to immediately.

Throughout the tenancy you must ensure you maintain the cleanliness of the property and inform the agent or the landlord of any damages, defects etc. Treat it like you would treat your own home. However fair wear and tear is taken into consideration when you come to vacate. If there is anything you are unsure of, just ask.

Do you need insurance?

Click here for an insurance quote


Out of Hours Maintenance:

For any emergency issues tenants are to assess the situation and decide if it can wait until the following working day. If this issue cannot wait then tenants can call their own contractor. No heating or hot water should be reported on the following working day. When sending in an invoice for an emergency call out the property managers will decide if this was an absolute emergency and if this will be refunded, if Property management do not deem the call out as an emergency then the invoice will not be refunded therefore tenants should take extra consideration when arranging this and also bear in mind that they may still have to settle this invoice themselves.



Reigate and Banstead Borough Council 01737 276779
Tanbridge Borough Council 01883 722000
If you smell gas 0800 111999
Powercut 0800 7838838
Sutton & East Surrey Water PLC 01737 764444 / 01737 772000 (EMERGENCY)
British Gas/Moving Home 0845 6006229
EDF Energy 0800 0969000
EON 0845 3033020
N Power 0845 1663166
Scottish Gas 0845 2707008
Seeboard 0800 7838866
Southern Electric 0800 117116

If you are unsure of your gas supplier please contact Transco on 0870 6081524.

For your electricity supplier call 0845 6015467.


Woodlands Lettings are a member of the ARLA Client Money Protection Scheme and a member of the Property Ombudsman Service.

View our CMP Certificate here

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